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Customer Support

Partnering with clients at Aptean

Our Customer Support team does a lot more than troubleshoot – we operate as trusted partners, providing customers with expert support, advice and new ways of thinking, so they can get the most out of our products.

Customer Support
at Aptean

From small start-ups to global enterprises, we solve tricky technical challenges and build positive relationships with businesses around the world. As Aptean continues to grow and our products evolve, we stay one step ahead to give clients the very best advice. It’s a fast-paced, collaborative and supportive environment with plenty of opportunity to develop your knowledge, accelerate your career and play a key role in our exciting and evolving organization.

Quick facts

140,000 tickets logged and resolved in 2021
97% CSAT score
10,000+ customers across the world

Featured jobs

Explore featured roles from across our Customer Support division.

Customer Support Analyst

  • Customer Support
59th C Cross Road 4th M Block, Rajajinagar, Level -5 (8th Floor) �Golden Heights�
Bangalore
Karnataka
India
Find out more

Customer Support Engineer

  • Customer Support
59th C Cross Road 4th M Block, Rajajinagar, Level -5 (8th Floor) �Golden Heights�
Bangalore
Karnataka
India
Find out more

Senior Customer Support Consultant

  • Customer Support
59th C Cross Road 4th M Block, Rajajinagar, Level -5 (8th Floor) �Golden Heights�
Bangalore
Karnataka
India
Find out more

Customer Support Analyst

  • Customer Support
59th C Cross Road 4th M Block, Rajajinagar, Level -5 (8th Floor) �Golden Heights�
Bangalore
Karnataka
India
Find out more

Why join us?

We stay ahead

We work closely with Engineers to understand the latest product developments, constantly evolving our knowledge to stay one step ahead.

We are supportive

We’re a close-knit team, we share knowledge and we celebrate one another’s successes.

We listen

Listening to and empathizing with customers is what we do best. We get to the heart of what they need so we can help them and their business thrive.

“‘I enjoy working as a Customer Solutions Analyst at Aptean, as it allows me to not only provide excellent technical support to our customers, but also build relationships with external clients. My experience here has helped me become an ERP Product Expert and learn new functionalities every day.”

Billal Isaak, Customer Support Engineer